Frequently Asked Questions
1. What is the difference between Applause, Cheapo Discs and Cheapo Records?
Well, there are so many genres, sub-genres and formats for music and video that we created “brand names” to help our customers find what they are looking for more easily. This also helps attract knowledgeable employees who “specialize” in those various genres and formats.
Being unable to find a space large enough for our selection in St Paul, we have had to use three nearby spaces called Applause, Cheapo Discs, and Cheapo Records. Now we have combined Cheapo Discs and Cheapo Records in an expanded store that includes a coffee shop. Applause offers a very deep selection of jazz, classical, international and easy listening CD’s and all genres of DVD’s. Cheapo Discs offers a very deep selection of the remaining CD genres and also offers a very deep selection of vinyl.
Our Minneapolis location combines everything into one of the deepest selections of all genres and formats in the country!
Even though our Fridley Cheapo Discs store is smaller, it offers a deep selection of all genres of CD’s and some genres of DVD’s, LP' and cassettes.
2. Where are you located?
3. What are your store hours?
Most of our stores are open 9am – midnight, 366 days of the year!
**(Fridley location 10am – 9pm)
4. Do you sell gift certificates?
Of course! What size would you like?
5. Do you have a computerized inventory?
Sorry – No. We keep our costs to a minimum and pass the savings on to you. If you call, we will be happy to look for your request.
6. Do you take “Want Lists”?
Sorry – No.
7. Do you make Internet or Mail Order sales?
YES – we can mail order. Please call the store.
No – we don’t do internet sales.
8. Can you hold items?
Yes, we will hold items for ONE DAY.
9. What is your Return Policy?
Our official policy is:
All purchases are 100% exchangeable within 30 days when accompanied by an original receipt, except opened new product which may be exchanged for the same title only.
Previous exchanges are not exchangeable.
10. Are you hiring?
We are ALWAYS hiring the best people – Please call the individual store location that you are interested in working at, as they do their own hiring of part time and full time ‘Cheaple’. Or, print and fill in this application and bring it to any location.
Used Movies & Music:
11. Where do used movies and music come from?
We buy them from people just like you.
12. What movies and music do you buy?
We buy all formats and genres of music at the Minneapolis and St. Paul store locations. We buy CD’s and DVD’s at the Fridley location. All stores buy DVD movies, however, only the Minneapolis location buys VHS movies. We need the original cases and artwork.
Note: We make an offer on everything, except STOLEN movies and music, and we make every effort to catch thieves!
13. Do you buy scratched items?
The price paid for CD’s and LP’s will depend on their overall appearance, condition and salability. DVD’s must be scratch free.
14. How much do you pay?
The price we pay will depend on appearance and salability. Please contact the store location directly for current price range.
15. Do I get more if I make a trade?
Unlike some stores, we pay CASH or check only for your movies and music. No store credit or trading will be offered.
16. How do I sell my movies and music to you?
Please bring your movies and music to us during normal business hours.
Please try to avoid our busiest times of the day, especially Saturday and Sunday afternoons. Additionally, within an hour of our closing time is not recommended.
If you have more than 100 pieces, you may want to call in advance.
17. Do I need an appointment?
Appointments are rarely needed, however we definitely recommend an appointment if you have over 1000 CD’s or DVD’s to sell us.
18. Do you have to listen to / watch each one in order to buy it from me?
No – very rarely will we attempt to play or watch a CD or DVD. We base our buying on appearance and salability. All used movies and music are exchangeable.
19. Can used movies or music hurt my equipment?
CD’s and DVD’s are optically scanned by laser – so No.
We inspect all records and tapes to ensure that they are of a quality that will not harm your equipment.
New Movies and Music
21. How is your selection of new movies and music?
Our selection varies by store location, however few stores in the country have a broader selection than our Minneapolis store. Our 2 St. Paul locations boast an excellent selection, while our Fridley selection is smaller – Our smallest store still carries more than 30,000 CD’s.
22. Can I listen before I buy?
Yes – USED CD, LP and Cassettes are no problem.
For NEW CD’s, we have special listening stations called “Red Dots” throughout the stores, which allow you to view graphics and listen to virtually anything that is currently in-print – check these out!
Sorry – at this time, we have no equipment to allow you to view VHS or DVD, however, you can view more than 15,000 movie trailers using our RedDot listening / viewing stations.
23. How about Special Orders?
We will attempt to special order anything available on CD or DVD for you.
No deposit is necessary.
Local Music & Movies
31. Do you really have the world’s largest selection of Minnesota and North Dakota music?
Absolutely – we really do.
32. Will you sell my movie or music?
We will be happy to receive local and regional music, movies, posters and artwork on a consignment basis.
Click here to learn more about consignment.
33. Can my Band play at Cheapo?
We have or will have stages in both the Minneapolis and St Paul stores.
Click here for more information
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